Frequently asked questions

The egg Business Club, a curated membership for ambitious women ready to grow, connect, and thrive in business.

As a member, you’ll join a network of supportive, like-minded women who are also looking to grow professionally. You’ll have the opportunity to connect inside "The Lounge", our private online space where you can access resources, exclusive workshops, as well as regular member meet-ups, on-line and face to face.

egg Business Club members receive priority access to our Women on Top monthly events in Edinburgh and Glasgow, as well as early access to our flagship September Summit and October Retreat.

Your business will be listed in our directory, regularly shared across our social channels and newsletter, expanding your visibility and helping our audience discover and support your work. Join the club.

"The Lounge", our private online space where you can access resources, exclusive workshops, as well as regular member meet-ups, on-line and face to face.

To get access, you need to apply on our website and we will send you the access link!

Yes, egg membership is a subscription service that renews automatically so you don't have to worry about missed payments. You can set up your subscription monthly or yearly. You will get notified when your membership is due to renew,

egg social membership is a digital subscription that unlocks hundreds of brilliant discounts across Edinburgh and beyond.

Membership also includes discounted entry to egg events on our website.

The log in section allows you to unlock hundreds of brilliant discounts across our website.

Memberships also gives you discounted entry to egg events.

To cancel your Business Club membership, please drop us an email to [email protected]

You can cancel your Social membership yourself online. Please just remember to ensure you are logged into your account before proceeding.

You can do this yourself online. Please just make sure you are logged into your account first.

Yes, all you need to do is drop us an email to [email protected] with the changes you would like to make and we can do this for you.

To get egg discounted event tickets, you will need to have a social egg membership or business egg membership. Simply log in to unlock discounts.

Please apply for the egg Business Club membership which also includes having your business listed on the egg directory.

If you are having issues logging in to your account please try:

• entering the email address you signed up with and clicking "Forgotten your password" you will then be able to reset your password
• if you know your password is correct however you are still experiencing issues, you may have signed up using a Google or Facebook account. If so, please try logging in using the relevant option (Continue with Facebook or Continue with Google)
• if you have tried both the above options and are still experiencing issues please email us at [email protected]

Make sure you're logged into your account, select the discount of your choice then simply click 'get this discount'. You will then receive an email with the discount for that specific business and instructions on how to claim it.

There isn’t currently an app however you can add our website to your phone’s home screen for quick and easy access while you’re on the go.

If using an iPhone

• Go on to Safari and search for our website: weareegg.co.uk
• Once on the website, tap the three dots on bottom the right-hand side of the screen
• Select 'Share', then 'View More' and choose 'Add to Home Screen'
• You can then name the shortcut, and it will appear on your home screen

If using an Android

• Open Chrome
• Search for our website: weareegg.co.uk
• Once on the website, tap the three dots in the top-right corner of the screen
• Select 'Add to Home Screen'
• You can then name the shortcut, and it will appear on your home screen

Please try the reset password link to gain access to your account.

Once You have reset your password please try and log in again. It should now say you are a paying member.

If it is still saying you are a "free member" after you have reset your password please email us at [email protected] with the email address you used to create your account and full name and we will look into this for you.

If you have tried logging in through Facebook and it isn't letting you log in please try and log in to your egg account using the email address and password you used when you signed up for an egg membership.

If you are still struggling to log in to your account please email us at [email protected] so that we can help you log in.

Please make sure that you are trying to log in with the correct email address, it will be the email address that you receive your egg receipt to. Please note that the 'egg card' as it once was does not exist anymore, now it’ll state within “Your account” that “You're an egg member!” and you will be able to redeem discounts by pressing “Get this discount” on any listing with an offer and you’ll receive a certificate to show to our partner businesses. 

Please visit our website and use the forgotten password route, using the email address that you receive emails from egg. Once logged in, from the homepage, you can find your membership under the “your account” section of the website.

Simply login to our website, head to “Your Account” in the top right corner. Here you will see your digital membership and a button that says  ‘Manage payment details’. Tap this and you will be sent a link to your email to change your bank details.

Once we receive your email requesting a membership cancellation and or refund, our standard processing time is 7 working days. Rest assured that as soon as we have successfully processed your cancellation/refund, you will receive an email confirmation.

Please keep in mind that the actual refund timing may vary depending on your payment method and financial institution. If you have specific concerns or inquiries regarding your refund, please contact us at [email protected]

If you are having issues logging in to your account please try:

• entering the email address you signed up with and clicking "Forgotten your password" you will then be able to reset your password
• if you know your password is correct however you are still experiencing issues, you may have signed up using a Google or Facebook account. If so, please try logging in using the relevant option (Continue with Facebook or Continue with Google)
• if you have tried both the above options and are still experiencing issues please email us at [email protected]

To create your monthly business post, please join our closed Facebook group and answer ALL questions upon joining.

Once you have been approved, all you need to do is create a post. We kindly ask for all business posts to be labelled as "egg listed business" or "monthly business post" along with your business name as it shows on the egg directory.

Please note we have post approval on Monday to Thursday, if your post isn't approved by the next day please drop us an email or message one of our moderators.

You can join us here, please make sure to answer ALL questions or your request will get declined.

So sorry to hear that! We recommend posting between Monday to Thursday when post approval is on, we have also created a great guide which can help with engagement. Check it out here.