Full job description
Are you passionate about fine food, artisan products, and delivering exceptional customer service? We are an award-winning cheese shop, with a micro café and a vibrant online store, located in the heart of Haddington. We are expanding and opening a new store in North Berwick soon, so we’re looking for enthusiastic, customer-focused individuals to join us as Cheesemongers and Store Assistants. Whether you're seeking full-time, part-time, or seasonal work, we'd love to hear from you.
About Us:At The Cheese Lady, we believe in offering only the finest farmhouse and artisan cheeses. Our customers trust us to provide expert advice and a memorable shopping experience. With a new store opening soon in North Berwick, this is an exciting time to join our growing team and be part of our continued success.
Key Responsibilities:- Cheese & Fine Foods Retail: Deliver exceptional customer service while guiding customers through our selection of cheeses and other fine foods.- Online Order Fulfillment: Accurately cut and package cheeses for our online store, ensuring each order meets our high standards.- Shop Presentation & Hygiene: Keep the shop impeccably tidy, well-stocked, and compliant with hygiene standards.- Stock Management: Receive, unpack, and display new stock while maintaining an organised back-of-house environment.- Administrative Tasks: Handle some email correspondence, update inventory, create shipping labels, and other administrative duties.
What We’re Looking For:- Retail or Hospitality Experience: At least 1 year of experience in a similar environment is preferred.- Bonus Skills: If you have experience in areas like admin, social media, or photography, we'd love to know! We value team members who can bring additional talents to the role.- Enthusiastic Personality: You’re passionate about fine food, enjoy engaging with the public, and have a positive, proactive attitude.- Professionalism & Attention to Detail: You take pride in your work, have an eye for detail, and present yourself in a professional manner.- Adaptability & Flexibility: Our business thrives on teamwork, so being flexible and willing to adapt to the needs of the store is essential.
Compensation:- Probationary Period: The first three months will be a probationary period. During the first month only, the hourly wage is £11.44- From the second month onwards, the hourly rate is £12.50
Why Join The Cheese Lady?- Competitive Pay: We are proud to be a "Real Living Wage" Employer.- Learn & Grow: Deepen your knowledge of artisan cheeses, fine foods, and drinks – we’re passionate about passing on our expertise.- Staff Perks: Enjoy a generous staff discount, paid breaks, and statutory benefits (pension, holidays, etc).- Career Progression: With our new store in North Berwick opening soon, there are opportunities to develop your career as we continue to expand.- Supportive and Friendly Environment: We believe in taking care of our staff so that you can take great care of our customers. Our team is friendly, collaborative, and supportive.If you’re excited about fine food and delivering outstanding customer experiences, we’d love to hear from you!
Please send your CV to us and tell us a little bit about why you’d be a great fit for our team.
Job Types: Full-time, Part-timePay: £12.50 per hour
Expected hours: 21 – 35 per week
Additional pay:
- Loyalty bonus
Benefits:
- Company pension
- Employee discount
Schedule:
- Day shift
Application question(s):
- (Optional) At The Cheese Lady, our values are Joy, Sophistication, and Balance. Tell us how you live one of these values either personally or professionally.
Work Location: In person